Logistics Supervisor

Job Details

• Level: Experienced
• Job Location:
  
  2800 MOREHEAD RD - CHARLOTTE, NC 28262
• Position Type:
  Full Time
• Education Level: 4 Year Degree

Mallard Creek Polymers is seeking a qualified Logistics Supervisor to join our team.

The Logistics Supervisor is responsible for leading day-to-day distribution center and transportation operations to ensure the safe, efficient, and cost-effective movement of materials and finished goods. This working supervisor provides direct leadership to distribution center employees, logistics coordinators, and over-the-road (OTR) drivers while remaining actively involved in logistics execution and problem resolution.

• Provide direct supervision, coaching, training, and development for logistics coordinators, distribution center personnel, and OTR drivers.
• Establish daily priorities, assign work, and adjust resources to meet operational requirements.
• Monitor employee performance and reinforce accountability, safety, teamwork, and continuous improvement.
• Participate in hiring, onboarding, performance discussions, and corrective action processes as required.
• Develop work schedules and staffing plans that support business needs.

• Supervise daily warehouse and distribution center activities.
• Ensure accurate receiving, storage, inventory handling, picking, staging, and shipping of products.
• Support inventory accuracy through cycle counts, transaction discipline, and process controls.
• Monitor warehouse productivity and identify opportunities to improve workflow and resource utilization.
• Ensure compliance with safety procedures, equipment requirements, and housekeeping standards.
• Coordinate the movement of finished goods between manufacturing and distribution operations.

• Oversee the scheduling and execution of outbound and inbound shipments.
• Manage the daily utilization of company-owned transportation assets and assigned drivers.
• Coordinate carrier assignments, load planning, routing, and delivery schedules.
• Monitor freight cost, service performance, fleet utilization, and transportation metrics.
• Assist with driver qualification records, compliance documentation, and applicable regulatory requirements.
• Investigate transportation service failures and implement corrective actions.

• Partner with Customer Service, Planning, and Production to support timely fulfillment of customer orders.
• Perform CSR function for export customers
• Support shipment scheduling and resolve transportation and delivery issues.
• Communicate delays, capacity constraints, and logistics risks to appropriate stakeholders.
• Monitor open shipments and follow through on delivery performance issues.

• Serve as a key logistics representative during implementation of transportation software and API integration projects.
• Assist with process mapping, system testing, data validation, user acceptance testing, and issue identification.
• Support the implementation of automated load tendering and related transportation management technology.
• Document workflows and develop standard operating procedures and work instructions for new processes.
• Train employees and support adoption of new logistics technology.
• Collaborate with internal teams and software providers to resolve implementation issues and improve system performance

• Identify opportunities to improve transportation efficiency, warehouse productivity, service, and cost performance.
• Develop and maintain logistics procedures, work instructions, and process controls.
• Use operational metrics to identify gaps and drive corrective and preventive actions.
• Support cost-reduction projects while maintaining service, quality, and safety expectations.
• Participate in continuous improvement and operational excellence initiatives.

Mallard Creek Polymers is a chemical manufacturer, providing a broad range of styrene-butadiene, styrene-acrylic and acrylic emulsion polymers to our customers. Our business philosophy is to provide our customers with customized solutions, flexibility, and complete satisfaction. Customer care, new product development, and flexible manufacturing are key areas of focus. We seek to attract, retain, and inspire people who want to make a clear, personal impact on the success of the Company.

The position oversees warehouse and transportation activity, coordinates outbound shipments, supports fleet…