Senior Donations Driver

Job Details

Job Location:

Wendover Restore
- Charlotte, NC 28211

Position Type:
Full-time, Non-Exempt

Job Shift: Rotating
- Monday through Saturday Mission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable home ownership, home preservation and financial literacy training. As a Senior Donations Driver & Training Coordinator, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

• Competitive salary and benefits
• Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

The Senior Donations Driver will drive company trucks and pick up and deliver donated items to locations across the service area, while serving as the primary trainer & mentor for the entire team of drivers. This position requires reporting to work at either Wendover ReStore or Mooresville ReStore, and driving to any or all locations within a service area that encompasses most of Mecklenburg County and southern Iredell County.

• Assist in the recruiting, interviewing, hiring, and onboarding process for new Donations Drivers
• Responsible for initiating and improving the training & development of new hires and current Drivers, enforcing Habitat Charlotte Region standards and procedures such as service levels, communication, safe loading procedures, and phone etiquette
• Observe & conduct driver road test and certification
• Conduct a quarterly review of Donation Drivers/Riders performance and adherence to HCR standards & procedures
• Record & communicate truck maintenance & supply needs with Logistics Manager, ensuring fleet readiness
• Conduct daily communication huddle with Donations Drivers & Riders
• Review daily truck routing to maximize productivity and proficiency
• Ensure all donations are picked up according to issued daily schedules
• Safely navigate from one pickup to another, complying with organizations policy regarding safe and lawful driving standards at all times
• Interact with donors in a courteous and respectful manner to coordinate delivery and pick up and provide them receipt records
• Assess and evaluate all donated items, ensuring they meet the acceptability standards for the Re Stores
• Document all rejected items
• Demonstrate a positive and respectful attitude when interacting with employees, donors, volunteers, and the public
• Represent Habitat in a positive, professional manner
• Be an effective team member with working with staff
• Consistently provide an exceptional level of both internal and external customer service
• Regular and reliable job attendance including the availabitlity for rotation and on-call schedules
• Maintain full compliance with all applicable DOT, DMV, and FMCSA regulations pertaining to operation of commercial motor vehicles
• Other Habitat Charlotte Region-related tasks as requested by supervisor

• Must be willing to report to locations within the entire service area as scheduled by manager, as far south as Pineville and as far north as Statesville
• Valid drivers license and clean driving record
• Dependable transportation to and from work
• Ability to adhere to Habitat’s Code of Conduct policies and other policies
• Knowledgeable about company products and services, and customer-related policies
• Possess experience and skills necessary to drive, maneuver, and safely operate any 16-26’ straight truck
• Driving records must meet the standards defined by…