Transportation Billing Specialist

Job Title: Transportation Billing Specialist
Location: Charlotte, NC (Onsite)
Job Type: Onsite
Contract Duration: 06 Monhs Contract
Max Pay Rate: $20.00/hr
Schedule: Monday–Friday | 8:00 AM – 5:00 PM

*** Manager Comments on Role:

As a Specialist, Billing on the 4PL Warehouse team, you will play a key role in ensuring accurate and efficient billing tied to warehouse operations. This includes reviewing and validating invoices related to fulfillment activities—such as storage, handling, value-added services, and outbound shipments—while proactively identifying discrepancies, resolving billing issues, and supporting timely invoicing to customers.

What your day-to-day will look like:

• Partner closely with warehouse operations teams, AP/AR, and customers to resolve open billing tasks and ensure alignment on services rendered

• Review warehouse activity data (inbound, outbound, storage, and value-added services) to validate billing accuracy and prevent duplicate or missed charges

• Proactively identify and resolve billing discrepancies, escalating issues as needed to ensure timely resolution and minimal customer impact

• Act as a liaison between operations, finance, and customer teams to remove barriers preventing orders and services from being billed accurately

• Drive a customer-first mindset by ensuring billing reflects agreed pricing, service levels, and contractual requirements

• Develop a working knowledge of warehouse management systems (WMS), billing tools, and internal technologies that support 4PL operations

• Coordinate with transportation partners and internal teams to obtain required documentation supporting end-to-end warehouse and fulfillment billing

• Continuously evaluate and improve billing workflows to reduce cycle time—from warehouse execution to client invoicing—and enhance process efficiency

What you’ll need to excel:
At a minimum, you’ll need:
1 year of experience in warehouse operations, billing, audit, accounts receivable/payable, or logistics coordination
It’d be great if you also have:

• Associate degree in Business, Supply Chain, or Transportation/Logistics (or equivalent experience)

• Experience working in warehouse or fulfillment environments, with exposure to WMS platforms (e.g., Logiwa or similar)

• Strong analytical and problem-solving skills, with attention to operational and financial detail

• Excellent verbal and written communication skills, with the ability to clearly present data and insights to operations, finance, and customer stakeholders

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