Warehouse Lead

Job Details

Job Location:

Charlotte Fulfillment Center Branch - Charlotte, NC 28273

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities.

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our  customer service first  core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.

Our vision is to add 30-35 branches a year, while staying true to our Company values.

The warehouse lead is expected to fully understand all warehouse processes to proficiently execute CES Online fulfillment center activities and standard operating procedures.

The primary warehouse activities include material receiving, material put-a-way, picking, packing, shipping, and general handling. Additionally, wire cutting, and paralleling can be a work requirement.

The warehouse lead is responsible with assisting the warehouse manager with managing all aspects of the CES Online fulfillment center’s production floor, overseeing the team’s associates, and their overall day to day activities. Additionally, the warehouse manager must quickly resolve complex situations as they arise to ensure both internal and external customer satisfaction.

• Manage and perform activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving, and transporting merchandise as well as incoming and outgoing shipment activity; ensures efficient, accurate, and timely customer service.
• Responsible for the overall direction, coordination of employee training, and evaluation of warehouse employees.
• Responsibilities include:
  
  interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing, complaints, and resolving problems. Carries out supervisory responsibilities in accordance with the organization’s policies, procedures, and applicable laws. Manages team and as a working manager fills in to help as needed.
• Ability to fill-in for absence of a manager as well as to rotate between departments as needed
• Provide and utilize various performance and status reports, including pull times, safety, inventory, equipment maintenance, security, and cycle counts.
• Operate and maneuver material handling equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers’ instructions.
• Maintain the warehouse in an orderly and clean state; follow all company safety procedures; perform daily safety inspections (follow LEAN principles).
• Ensure a healthy and productive work environment.
• Identify deficiencies and/or areas of improvement and communicate to management team for resolution.
• Ability to manage multiple projects at one time and work effectively/efficiently in a fast-paced environment.
• Ability to guide a group of employees as they complete a project. They are responsible for developing and implementing a timeline their team will use to reach its end goal.
• Ability to delegate responsibilities for team whom they supervise.
• Ability to develop and maintain positive relations with customers, coworkers and supervisors.
• Other duties as assigned.

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