Receptionist​/General Office Assistant

The National Radio Astronomy Observatory seeks a Receptionist/General Office Assistant to support our mission-driven telecommunications and media operations. In this front-desk role, you will greet visitors, manage calls, and coordinate mail, deliveries, and meeting logistics. You will assist staff with scheduling, data entry, document preparation, and maintaining organized records. Working in a collaborative, research-focused environment, you will interact with scientists, engineers, and administrators, contributing to smooth daily operations while gaining exposure to cutting-edge astronomical research and advanced technology.

Responsibilities

• Answer and route incoming calls, greet visitors, and provide excellent front-desk customer service.
• Manage incoming and outgoing mail, deliveries, and general office correspondence.
• Maintain visitor logs, conference room schedules, and shared office calendars.
• Provide clerical support including data entry, document preparation, and filing (digital and paper).
• Assist with coordinating meetings, events, and travel arrangements as needed.
• Maintain tidy, well-organized reception and common areas, ensuring a professional environment.
• Support staff with basic administrative tasks and special projects in a research-focused setting.
• Use office software, phone systems, and communication tools to support daily operations.

Required Skills

• Customer service
• Telephone switchboard operation
• Office administration
• Scheduling and calendar management
• Data entry
• Document preparation and formatting
• Mail and package handling
• Records management and filing
• Basic Microsoft Office or Google Workspace
• Reception and front desk operations