Administrative Assistant

Branch Coordinator/Administrative Assistant

Location:

Charlottesville, VA

Hours:

8:00am-5:00pm

Pay: $19.00 an hour

Branch Coordinator /Administrative Assistance to serve as the primary point of contact for patients and healthcare providers. This position plays a vital role in supporting patient care operations through order management, insurance verification, scheduling coordination, and exceptional customer service.

If you thrive in a fast-paced office environment, working on team, andtakepride in supporting others, this opportunity is for you.

• Serve as the first point of contact for in-person visitors and high-volume inbound calls
• Provide professional, patient-focused service to patients and healthcare providers

• Create and manage patient orders within company systems
• Accurately input data and monitor incoming faxes
• Ensure documentation is complete and compliant

• Verify insurance eligibility and obtain equipment authorizations
• Collect required documentation for billing purposes
• Maintain accurate billing records and process payments as needed

• Schedule equipment deliveries and pickups
• Coordinate closely with clinical teams to ensure timely service

• Maintain organized, up-to-date patient files
• Assist with audit documentation and compliance requirements