Alternatives Account Manager

About the Role

The Role:

Representative III, Alternatives Account Management

The Team:
The Alternatives Account Management team sits within a high-growth, strategically critical segment for S&P Global Market Intelligence. We partner with leading hedge funds, private equity, and venture capital firms, and private credit managers—some of the most sophisticated clients in the market.

Our clients use a broad suite of Market Intelligence solutions. We primarily represent Data & Research and Risk & Valuation Services, and collaborate closely with our Enterprise Solutions teams to deliver comprehensive, multi-product strategies. This is a fast-paced, dynamic environment where intellectually curious, commercially driven individuals thrive.

• Own and grow client relationships post-initial sale, leading renewals, upsells, and cross-sell activity across a defined Alternatives book of business.
• Drive strategic account execution alongside Sales Specialists, identifying whitespace opportunities and expanding product adoption across the MI platform.
• Deliver a best-in-class client experience:
  Proactively manage client inquiries, provide product and platform training, and serve as a key point of contact to ensure seamless service delivery.
• Stay ahead of client and market trends:
  Track account activity, segment developments, and fund strategies to anticipate client needs and inform commercial opportunities.
• Collaborate across Customer Success, Product, and New Business Sales teams to present integrated solutions to clients.
• Influence product direction:
  Channel client feedback into product roadmaps and platform enhancements.

S&P Global states that the anticipated base salary range for this position is $75,773 to $109,772. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses, and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please .

We require all external candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

• Bachelor’s degree or equivalent
• Minimum 3-5 years of post-graduate professional experience, ideally in account management, customer success, or relationship management roles
• Strong interpersonal and communication skills with executive presence
• Proficiency in Microsoft Office and CRM tools

• Previous experience working with hedge funds, private equity, or private credit clients
• Familiarity with market data, analytics, or financial intelligence platforms
• Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
• Consultative, strategic, and commercially minded
• Intellectually curious and highly collaborative

This role is limited to individuals with an indefinite right to work in the United States.

At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

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