Associate Clinical Account Specialist – Electrophysiology

• Attend all portions of the ACAS fellowship training program without exception
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff
• Prioritize and appropriately respond to requests in a high-stress environment
• Maintain composure and problem-solving focus during stressful interactions
• Respond daily to requests by email and voicemail
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition
• Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures

• A minimum of Bachelor’s degree is required by the hire date OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate’s degree OR a minimum of 1 year of EP mapping experience with an Associate’s degree is required OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor’s degree is required OR exiting a branch of the US military with an Associate’s degree is required
• Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields:
  Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry:
  Polymers/Materials Science, Computer Science, Engineering:
  Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering, Health Sciences, Kinesiology, Informatics and/or Data Science, Pharmaceutical Science, Physics, Technical Design:
  Industrial Design/Product Design
• A valid driver’s license issued in the United States
• The ability to travel related to this role is required
• Must be willing and able to travel up to 40% overnight locally, regionally, and nationally
• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required

Demonstrates advanced clinical knowledge of cardiac ablation and imaging, along with technical expertise in EP technology. Effectively engages with diverse stakeholders while maintaining compliance with health and safety regulations.

• Bachelor's Degree
• Cardiac Ablation Knowledge
• EP Mapping Experience
• Advanced Computer Skills
• Stakeholder Engagement

• EP Technology
• Cardiac Imaging
• Problem-Solving
• Multitasking
• Compliance Adherence

• Communication
• Collaboration
• Stress Management
• Adaptability

• Valid Driver's License

• Health Sciences
• Biomedical Engineering
• Clinical Knowledge
• Interventional Technology
• Federal Regulations