Education and Outreach Professional, UVA Northern Virginia

UVA|Northern Virginia is based in the Washington Capital region and supports all of the schools in their educational and non-educational programmatic efforts. These include degree and non-degree programs, research, public talks and community events.

The primary responsibilities involve the operational and strategic engagement with a range of clients offering educational programs. These programs can include non-degree and degree-based educational offerings, partnerships with schools and institutes at the University of Virginia and beyond. The position includes client engagement and end-to-end project ownership, from conception of program through delivery and post-program accounting.

• Scheduling and leading meetings with internal and external partners interested in utilizing the UVA|Northern Virginia facilities.
• Working with clients to develop proposals and contracts for services to be delivered.
• Communicating in verbal and written form with internal and external clients.
• Servicing clients pre-program and in-service needs, including space requests, catering needs, custom-requests for individual clients, and working with facilities personnel to ensure seamless delivery.
• Partnering with internal teammates in a collaborative and entrepreneurial unit (in which delineated roles will change daily).
• Delivery of customer service skills, including a willingness to problem-solve to meet customer requests.
• Accountability for all aspects of program delivery.

• Education:
  
  Bachelor’s degree
• Experience:
  
  1-3 years of relevant customer-facing or higher education experience

• Education:
  
  Bachelor’s degree in field related to education, marketing or service operations
• Experience:
  
  Direct, customer-facing work in a service operation

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

• The anticipated hiring range is $55,000–$65,000, commensurate with education and experience.

• This is an exempt-level, benefited position. Learn more about UVA benefits.
• This position is based in the Washington Capital region (Fairfax, Virginia). It is primarily a fully on-site role.

To learn more about UVA and in the Northern Virgina area, visit UVA|Northern Virginia.

Application review will begin September 2, 2026, and the position will remain open until filled.

• Background checks will be conducted on all new hires prior to employment.
• Visa Sponsorship:
  This position will not consider candidates who require immigration sponsorship now or in the future.

Reference checks will be completed by UVA’s third-party partner, Skill Survey, during the final phase of the interview. Five references will be requested, with at least three responses required.

Department Contact:
For questions about the position, please contact Gregory Fairchild, Fairchild.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.