Customer Service Technician; Part-Time - Charlottesville CSC

Title: Customer Service Technician (Part-Time) - Charlottesville CSC 02640

State Role

Title:

Office and Administrative Support Occupations

Hiring Range: $19.72. Prior relevant DMV work experience may increase the wage rate.

Pay Band: 3

Agency: Department of Motor Vehicles

Location: CHARLOTTESVILLE CSC

Agency Website: dmv.virginia.gov

Recruitment Type: General Public - G

• Communicating policies, procedures, and regulations
• Issuing IDs
• Processing applications
• Administering vision, driver, and in-car road tests
• Processing diverse vehicle registrations, titling, tax and fee collection, and other DMV-related services
• Training will be provided to ensure your success.
• We seek candidates with vital customer service and problem‑solving skills, willing to learn, and interested in a career with growth opportunities.

This wage position is limited to working no more than 1,500 hours per agency during the 12 months of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12 months.

This wage position offers no state benefits.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and  holders with over 8.4 million registered vehicles.

• Customer service experience in a fast‑paced environment
• Experience using a personal computer or other automated systems
• Excellent oral and written communication skills
• Experience working on a team
• Flexibility to work M‑F and Saturday
• Strong organizational, time‑management, problem‑solving, and multitasking skills
• Attention to detail, accuracy, and ability to complete assignments on time
• Driving record with a point balance of less than six demerit points and no major convictions
• Ability to lift 10–25 pounds

All applicants for employment must consent to a background check, including a fingerprint‑based criminal history check, driver record check, and background investigation, if applicable. Selected candidates must also consent to a fingerprint‑based criminal history check, driver record check, and background investigation, if applicable. As a condition of employment, the DMV will be notified of any convictions for moving violations, including those resulting in license suspension.

Name: DMV Employment

Phone: 703‑530‑3565

Email: employmentginia.gov