Guest Service & Reservations Agent
Job in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listed on 2026-08-22
Listing for:
Shamin Hotels
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
The Guest Service Agent at Shamin Hotels in Charlottesville handles check-ins/check-outs, assists guests in person and online, and offers local recommendations while processing payments and maintaining accurate guest accounts.
This role requires strong communication, attention to detail, and the ability to balance courteous service with hotel policies, while collaborating with front desk and other departments.
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