Strategic Customer Success Lead
Job in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listed on 2026-08-23
Listing for:
S&P Global
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Account Manager
Job Description & How to Apply Below
S&P Global Market Intelligence is seeking a Customer Success professional in the United States to manage the full client journey, from onboarding and training to adoption and renewal across enterprise accounts. You will partner with product, marketing, and account teams to ensure continued value and strong client relationships.
You will drive platform usage, retention, and expansion by delivering proactive engagement plans, training, and strategic guidance, leveraging CRM tools to coordinate
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