Assistant Director, Student Programming & Leadership

Madison House serves as the student‑led volunteer center for University of Virginia students. We are seeking two Assistant Directors of Student Programming. The position is a key contributor to UVA’s strategic priority of preparing citizen leaders and fostering public service across Grounds and in the community. The Assistant Director of Student Programming supports the mission of Madison House by advancing the effectiveness, inclusivity, and impact of student‑led programs.

Reporting to the Associate Director of Student Programming, the role focuses on improving systems, assessment, and volunteer management processes while contributing to student leader development and ethical community engagement. It also helps streamline operations, evaluate outcomes, and enhance the student and community partner experience across programs.

Madison House’s leadership structure follows a train‑the‑trainer model. Each year, more than 200 student leaders are selected through a competitive process to recruit, train, and manage 1,500‑2,000 student volunteers. One‑third of the Madison House Advisory Board consists of students, offering a unique educational experience in civic leadership, board service, and nonprofit engagement.

Madison House’s student‑led programs are organized into four service tracks:
Health and Medical Services, Education and Youth, Animals and Environment, and Human Services. The two Assistant Directors of Student Programming each serve as the primary staff advisor for a portfolio of two tracks, partnering with student leaders to support volunteer engagement, leadership development, program operations, and community partnerships.

• Lead the recruitment, selection, training, and evaluation of student leaders in close collaboration with the Associate Director of Student Programming, ensuring a consistent, inclusive, and data‑informed leadership development process.
• Co‑facilitate workshops, retreats, and reflection opportunities to deepen student leaders’ understanding of ethical community engagement.
• Foster a shared “Madison House experience” across all programs by building and reinforcing a unified student leadership culture that transcends individual programs.
• Support the development of connections among related service programs (e.g., within tracks) through shared programming, collaborative initiatives, and peer learning opportunities.
• Provide one‑on‑one and group guidance to Graduate Advising Fellows, Head Program Directors, and Program Directors as needed.
• Guide student leaders and staff in implementing strategies for volunteer recruitment, engagement, and retention.

• Support the planning, implementation, and evaluation of student‑led programs in collaboration with the Associate Director of Student Programming.
• Develop training materials and manage volunteer onboarding tools.
• Ensure volunteer roles and program logistics are feasible, clearly defined, and aligned with community partner expectations.
• Administer and manage Madison House’s volunteer management platform (Give Pulse), ensuring accurate data collection, system usability, and effective training for student leaders and staff.
• Oversee the student background check process in collaboration with UVA’s Office of Youth Protection, ensuring compliance with university policies and timely completion across all programs.
• Coordinate the flow of information and resources among student leaders, staff, and the Assistant Director of Public Service Partnerships to support effective communication with community partners.
• Track the budget for student programming and provide periodic updates to the Associate Director of Student Programming.
• Assist with risk management and volunteer role clarity across programs.
• Promote inclusive and accessible program operations and volunteer pathways.

• Support student leaders in maintaining effective, responsive, and professional relationships with community partners by providing guidance, coaching, and problem‑solving assistance as needed.
• Coordinate with the Assistant Director of Public…