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Patient Training & Service Excellence Expert

Job in Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: Commonwealth of VA Careers
Apprenticeship/Internship position
Listed on 2026-09-03
Job specializations:
  • Education / Teaching
    Learning & Development Specialist, Training Instructor / Specialist
Salary/Wage Range or Industry Benchmark: 48000 - 97000 USD Yearly USD 48000.00 97000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Training & Service Excellence Expert

UVA Health is seeking a Training and Service Excellence Specialist to design, coordinate, and deliver onboarding and ongoing training for frontline staff, partnering with operational leaders to uphold service standards through education and coaching.

Designs include guides, visuals, and digital modules; evaluates training impact; collaborates with leadership to align content with current workflows and patient expectations.

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