Education Support Specialist, Test Proctor

Education Support Specialist, Test Proctor Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
https://(Use the "Apply for this Job" box below)..aspx or call DARS at , or DBVI at

Posting Summary

Working Title

Working Title Education Support Specialist, Test Proctor

Role Title

Role Title Education Support Specialist I

Role Code

Role Code 29142-SW

FLSA

FLSA Nonexempt

Pay Band

Position Number

Position Number 282W0499

Agency

Agency Piedmont Virginia Community College

Division

Division Piedmont Virginia Community College (Div)

Work Location

Work Location Albemarle - 003

Hiring Range

Hiring Range $16.87/hour

Emergency/Essential Personnel No

EEO Category

EEO Category 6-Administrative Support

Full Time or Part Time

Full Time or Part Time Part Time

Does this position have telework options?
-Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Flexible hours to work up to 29 hours per week within the hours of 8:00 a.m. to 8:00 p.m. Monday-Thursday, 8:00 a.m. to 5 p.m. on Fridays, and availability to work two Saturdays per month (typically 10 AM – 2 PM). This is a part-time (non-exempt) position providing services in-person for students at college and community locations.

Sensitive Position

Sensitive Position No

Job Description

Position Description – Education Support Specialist – Test Proctor

Piedmont Virginia Community College ( PVCC ) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena ( JPJ ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson.

For more information, please visit:
pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title:
Education Support Specialist – Test Proctor

Employment type:
Part-time wage, 29 hours or less per week, non-benefitted

Position Purpose
:
Test Proctors in the PVCC Testing Center and Professional Testing and Certification Center ( PTCC ) maintain confidentiality and security of all test materials and strive to prevent academic dishonesty.

Duties and Responsibilities:

• Administer a variety of tests: online and paper tests for PVCC and non- PVCC students, licensures, and certifications.
• Send and receive confidential testing material to and from faculty at PVCC and other institutions.
• Maintain integrity of testing information.
• Handle day-to-day operations accurately. Duties include but are not limited to:
  • Answer phone calls.
  • Manage email communication.
  • Organize incoming material.
  • Manage Testing Center calendar.
  • Handle multi-step procedures while helping customers.
  • Observe students during testing via security cameras and computer monitoring program.
  • Troubleshooting as needed.
• Foster a warm and welcoming environment.
• Demonstrate professionalism and a positive attitude even under stressful conditions.
• Assist students with special accommodations and technology.
• Exhibit excellent customer service skills while working with students, faculty, staff and community members.
• Attend…