Discharge Transportation Coordinator - MEDCOM

Responsible for communicating and coordinating the movement of patients to and from University of Virginia Health using various resources such as ambulances, wheelchair vans, taxis, buses, and other means of transportation. Responsible for communicating with various internal and external customers involved with patient movement and medical center operations.

Work requires detailed knowledge of regional geography, familiarity with insurance coverages, and application and interpretation of organizational and departmental policies and procedures.

Move Care Forward - Join UVA Health as a Patient Transport Coordinator

Be the connection that keeps patients moving.

In this essential role, you'll coordinate safe, timely transportation using ambulances, vans, taxis, and more-ensuring every patient journey supports quality care.

What You'll Do:

• Coordinate Transport: Manage logistics across multiple transport modes.
• Communicate Clearly: Interface with internal teams, external agencies, and families.
• Solve & Support: Investigate complaints, process invoices, and assist with policy improvements.
• Train & Track: Mentor peers and monitor transport volumes to improve operations.

What Sets This Role Apart:

• You're the Hub: Every move starts with you-your coordination powers patient care.
• Dynamic & Impactful: No two days are the same. Your decisions shape real outcomes.
• Growth-Ready: Support process development, train others, and build cross-functional relationships.

UVA

Health Benefits:

• Comprehensive Coverage: Medical, dental, vision, and life insurance.
• Financial Wellness: Retirement plans with matching and tuition assistance.
• Time Off & Recharge: Generous PTO, holidays, and leave programs.
• Career Growth: Leadership development and internal mobility support.

Minimum Qualifications

• Education:
  
  High School Graduate or Equivalent
• Experience:
  
  2 years of relevant experience
• Licensure/
  
  Certifications:
  
  None

Physical Demands - Job requires sitting for prolonged periods and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills;
Attention to detail and ability to write legibly;
Ability to lift/push/pull 20 - 50lbs.

Onboarding Requirements

Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety-sensitive positions with direct patient interaction also require a drug screen.

The starting base rate for this role is $20.00 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Job Profile
J1684 - Transportation Operations and Service 2

Career Stream and Level
Operations and Service-O2

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer