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Customer Service Rep
Job in
Charlottesville, Albemarle County, Virginia, 22902, USA
Listed on 2026-02-19
Listing for:
Sentara Healthcare
Full Time
position Listed on 2026-02-19
Job specializations:
-
Healthcare
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Handle incoming calls to address member eligibility, plan prescription benefits, and claim payment issues;
Assist patients with updating billing information, establishing payment plans, and resolving payment inquiries;
Provide education and support to ensure customer satisfaction;
Research and resolve telephone inquiries from members or patients;
Support patient scheduling and billing needs
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