Sr Manager Patient Access Cancer Service Line

Overview

The Patient Access Manager for the Cancer Service Line is responsible for leading and overseeing all patient access functions from the time of referral intake through scheduling, registration, insurance verification, authorization, and financial clearance. This role ensures timely, accurate, and compassionate access to oncology services while supporting organizational goals related to patient experience, operational efficiency, quality, and revenue integrity. The Manager provides direct leadership to patient access staff, drives accountability, and leads change initiatives to continuously improve access processes across the cancer service line.

The manager partners with clinical leaders, providers, and care teams to optimize patient flow and reduce barriers to care. Represents people leaders (hire/fire authority) with majority of time spent overseeing their area of responsibility. Achieve goals through direct and/or indirect reports. Manages a Department, Division or multiple Job Areas. Accountable for the performance and direction-setting of Department, Division or Job Areas.

Develops solutions to complex, cross-functional problems that require the application of extensive experience-based subject matter knowledge. Requires the ability to influence others to accept practices and approaches.

• Lead and oversee all patient access functions from referral intake through scheduling, registration, insurance verification, authorization, and financial clearance.
• Ensure timely, accurate, and compassionate access to oncology services; support patient experience, operational efficiency, quality, and revenue integrity.
• Provide direct leadership to patient access staff, drive accountability, and lead change initiatives to continuously improve access processes.
• Partner with clinical leaders, providers, and care teams to optimize patient flow and reduce barriers to care.

• Education: Master’s degree required; a combination of relevant experience and education may be considered in lieu of degree requirement.
• Experience: 7+ years of relevant experience, including 4+ years of formal management experience. Epic Implementation and Call Center Management experience is highly desirable. Clinical Scheduling experience is highly desirable. Other
  
  Skills:
  
  Strong communication and interpersonal skills, as well as the ability to balance many demands simultaneously.
• Licensure: None.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

The starting base rate for this role is $87,783.00 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

J1697 - Patient Access Management 3

Management-M3

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.