Director, Enterprise Alignment and Innovation

About the Role

The Director of Enterprise Alignment and Innovation, in partnership with the Commercial Technology team, will lead the governance, strategic alignment, and enterprise design framework for Salesforce across the Commercial Technology organization. This role ensures platform investments align with enterprise priorities, architectural standards, and transformation objectives.

• Establish and operationalize an enterprise Salesforce governance model
• Lead intake, prioritization, and value-based decision frameworks across towers
• Partner with stakeholders to align roadmaps with enterprise strategy and define decision rights, escalation models, and cross-divisional collaboration standards

• Establish enterprise architectures and reusable design standards
• Champion AI, automation, and data-driven innovation initiatives
• Drive transparency across roadmap planning and release governance

• Implement KPI-driven portfolio oversight to measure ROI and business impact
• Rationalize overlapping capabilities to enable reusability andleverageinternalexpertise

• Bachelor's degree in Computer Science, Software Engineering, or related technical field, or equivalent professional experience in software architecture and development
• 10+ years of progressive experience in a leadership role managing Salesforce platforms, with a preference for multi-org governance experience in organizations with 5,000+ end users or equivalent complexity
• Expert-levelproficiencyacross multiple Salesforce clouds (Sales, Service, Revenue) and a strong understanding of declarative and programmatic development strategies, including package development methodologies and enterprise architecture principles
• Demonstrated experience establishing and operationalizing enterprise governance frameworks, including intake, prioritization, decision-right models, and escalation standards across complex, matrixed organizations
• Proven ability to develop and manage technology portfolio oversight, including KPI definition, ROI measurement, value realization tracking, and capability rationalization across multiple business divisions or product towers
• Experience leading cross-functional stakeholder alignment, multi-year roadmap planning, and release governance across large enterprises, including presenting technology strategy and investment decisions to senior and C-suite leaders
• Excellent communication, stakeholder management, and negotiation skills, with the ability to influence and build consensus at all levels of the organization
• Strong analytical and problem-solving skills with the ability to architect scalable, reusable solutions that meet both current and future business requirements

• Experience with strategic roadmap development, including multi-year planning, capability gap analysis, and business case development for enterprise platform investments
• Hands‑on experience championing AI, automation, and data‑driven innovation initiatives within a Salesforce environment
• Prior experience in a $5B+ revenue organization supporting commercial technology functions such as sales operations, customer success, or revenue operations
• Experience rationalizing overlapping platform capabilities and driving consolidation or reusability strategies across multiple Salesforce instances or business units

S&P Global states that the anticipated base salary range for this position is $140,000 to $195,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits.

• Health & Wellness:
  Health care coverage designed for the mind and body.
• Flexible Downtime:
  Generous time off helps keep you energized…