Field Service Technician – Level 1
Listed on 2026-07-01
-
IT/Tech
IT Support, Systems Administrator, Network Administrator
Improving Your Mission through Meaningful Innovation
Creating a vision of how your organization works is the first step. Building the strategies to get you there is where SHINE Systems can help.
As a business solutions consulting company, we provide a broad base of strategies. Our expertise covers:
- Intensive in-the-field decision analysis and intelligence training
- General management and administrative support
- Technology and systems integration
We like to keep things simple and base all our work on one strategy:
To provide our customers with the people, the processes, and the technologies needed to meet any mission, big or small.
The ideal candidate will demonstrate complex technical support skills and will develop new concepts and processes. They support more junior level technicians and specialists in their activities, work effectively both individually and on integrated teams and may lead a task, project, or team.
In order to help support uninterrupted availability of INSCOM’s Command, Control, Communications, Computers, and Information Management (C4IM) baseline, the Level 2 Field Service Technician will:
- Provide Tier I and II support at remote field and garrison sites
- Perform server and desktop installation, basic cabling
- Perform systems administration of desktop and server systems connected to local and wide area networks
- Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
- Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
- Maintain and load cryptographic devices and keys
- Perform troubleshooting, maintenance, and repair on many types of hardware and software
Certifications: DoD 8570.01-M IAT level II
Education and Relevant
Experience:
- High School Diploma and 8 years of relevant experience; or
- Associate’s Degree and 6 years of relevant experience; or
- Bachelor’s Degree and 4 years of relevant experience; or
- Master’s Degree and 2 years of relevant experience; or
Clearance: Active TS/SCI
Additional InformationAll your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).