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Help Desk Operations Lead
Job in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listed on 2026-09-03
Listing for:
The Rector & Visitors of the University of Virginia
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager, IT Support
Job Description & How to Apply Below
The University of Virginia Information Technology Services is seeking a Help Services Coordinator to lead the UVA Help Desk operations, drive incident management, knowledge management, and continuous improvement across processes and tools.
You will oversee day-to-day support, monitor performance, coordinate with vendors and internal teams, deliver training, and provide operational reporting to inform decisions.
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