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Help Desk Operations Lead
Job in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listed on 2026-09-09
Listing for:
University of Virginia
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager
Job Description & How to Apply Below
University of Virginia's Information Technology Services (ITS) seeks a Help Services Coordinator to lead the UVA community's Help Desk operations, ensuring high-quality, consistent support and effective incident management.
You will oversee day-to-day help desk activities, monitor performance metrics, coordinate with internal teams and external vendors, and drive continuous improvements in processes, tools, and training.
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