General Manager

Charlottesville Hotel

The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge Mountains, along with a full‑service restaurant and 12,000 sq ft of meeting space. Located in downtown Charlottesville at the base of the pedestrian mall, the property is close to local restaurants, pubs, entertainment venues, historic sites such as Monticello, the University of Virginia, Ash Lawn‑Highland, Historic Court Square, and Michie Tavern, and the Blue Ridge Parkway.

The Omni Charlottesville Hotel is known for its prime location and exceptional guest experience. Associates are the cornerstone of success; we encourage internal promotion and provide a culture of professional development in a diverse, fun environment. All full‑time associates receive a comprehensive benefits package and the invaluable opportunity for growth.

This position functions as the primary, strategic business leader of the Omni Charlottesville Hotel, responsible for all operational aspects, including guest and associate satisfaction, human resources, financial performance, and sales and revenue generation. The General Manager leads a team in developing and implementing property‑wide strategies, ensuring brand service standards and delivering a superior return on investment.

• Sets goals and expectations for direct reports.
• Identifies leadership and fosters career development.
• Inspires and motivates the team to achieve operational excellence.
• Creates a cohesive leadership team and positive business environment that consistently delivers results.
• Develops deployment strategies to market the property and grow market share.
• Supports the sales strategy by encouraging effective revenue management practices.
• Reviews the STR report, competitive shopping reports, and other resources to maintain awareness of the property’s market position.
• Identifies key drivers of business success.
• Reviews sales goals and strategies to ensure alignment with positioning and pricing.
• Leverages sales and revenue engines to drive RevPAR improvement year over year.
• Ensures capital expenditure funds are budgeted and deployed effectively within the program.
• Collaborates with the partnership group to build strong relationships that aid the business objectives.
• Holds staff accountable for successful performance in a positive manner.
• Utilizes an “open‑door” policy.
• Communicates a clear and consistent message regarding property goals to achieve desired results.
• Fosters associate engagement to provide excellent service.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership.
• Collaborates with Sales Offices to build and nurture strong relationships that aid the business objectives.
• Provides strategic direction and direct support to ensure the success of the group sales team.
• Participates in daily operations meetings to ensure strong interdepartmental communication, problem resolution, and guest satisfaction.
• Participates directly in risk management, including legal and workers‑compensation issues.
• Ensures accurate revenue, expense, and labor forecasts and execution.
• Creates development plans based on individual strengths, development needs, career aspirations, and abilities.
• Engages in retention and acquisition efforts.
• Maintains open lines of dialogue and strategy discussion with local partners.

• Prior General Manager experience preferred.
• Previous experience in a similar hotel type and environment preferred.
• Strong leadership skills.
• Excellent communication skills.
• Able to motivate a team to deliver best‑in‑class customer service.
• 10+ years of P&L responsibilities.
• Bachelor’s degree preferred.

Omni Hotels & Resorts is an equal‑opportunity employer. The EEO poster and supplement are available via the EEOC and OFCCP Pay Transparency Nondiscrimination policy statements.

If you are interested in applying with Omni Hotels & Resorts and need special assistance, please email applica