Title HVAC Service Manager

Overview

Are you ready to lead, coach, and inspire a team of HVAC professionals while driving revenue growth? Jones Heating & Air
is looking for a dynamic
HVAC Service Manager
who thrives on developing talent and delivering exceptional results. If you’re passionate about mentoring technicians and helping them succeed in both service excellence and sales performance, this is your opportunity to join a legacy of leadership.

Jones Heating and Cooling is a trusted provider of residential and commercial HVAC services in the Charlottesville area. We take pride in delivering top-tier service, expert craftsmanship, and reliable solutions for our customers. Join a team that values integrity, professionalism, and continuous growth.

What
You’ll
Do

• Coach and Develop Technicians
  Mentor HVAC service and selling technicians to improve technical skills, customer communication, and sales performance. Conduct regular ride-alongs, training sessions, and performance reviews.
• Drive Revenue Growth
  Implement strategies to increase average ticket size and conversion rates. Partner with sales teams to align service delivery with revenue goals.
• Lead with Excellence
  Build a culture of accountability, professionalism, and continuous improvement. Set clear expectations and motivate your team to exceed them.
• Optimize
  Operations
  Ensure efficient scheduling, workflow, and resource allocation. Collaborate with dispatch and customer service teams to maximize productivity and customer satisfaction.
• Ensure Quality and Compliance
  Maintain high standards for safety, workmanship, and customer experience. Stay current on industry trends and best practices.

Leadership Style & Culture Fit

We’re looking for a
hands-on leader
who thrives in a high-performance, fast-paced environment. You should be passionate about
developing people
,
driving results
, and
creating a winning team culture
. If you believe in leading by example, celebrating success, and holding your team accountable, you’ll fit right in.

Performance-Based Incentives

This role offers
bonus opportunities tied to team performance metrics
, including revenue growth, customer satisfaction scores, and technician development milestones. Your success is directly linked to how well your team performs—because when they win, you win.

What
We’re
Looking For

• Proven experience managing residential HVAC teams
• Strong leadership and coaching skills with a focus on sales performance
• HVAC certification and deep technical knowledge
• Ability to thrive in a fast-paced, growth-oriented environment

What We Offer

• Competitive compensation (we pay at the top of the market)
• Comprehensive health, dental, and vision insurance
• 401(k) with generous company match
• Career growth opportunities in a rapidly expanding organization
• Performance-based bonuses

Jones Heating & Air may conduct a preemployment background check and drug test, subject to applicable law.