Public Service Manager

Public Service Manager

The City's Public Service Manager performs managerial, technical, and administrative work overseeing the Public Service Division which includes the operations, maintenance, and programs related to right-of-way management, solid waste management (such as Large Item Collection, Street Sweeping, Leaf and Curbside Collection), streets, sidewalks, traffic infrastructure, and emergency and seasonal operation response. Completes work with substantial discretion and within broad parameters. Reports to the Public Works Director or Deputy Public Works Director.

The preferred hiring amount for this position is between $98,684.72 - $ annually. Starting offer is based on applicable education, experience, and internal equity. This full-time, exempt position offers a comprehensive benefits package, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. This position is also eligible for the following retirement benefits:

• Vacation Leave: 3.09 hours accrued bi-weekly (increases with YOS).
• Sick Leave: 4.62 hours accrued bi-weekly, approx. 120 hours per year with no limit on accumulation.
• 13 Paid Observed City Holidays.
• 1 Floating Holiday which must be taken during the fiscal year (July 1 - June 30).
• Choice of retirement plan:
• Defined Benefit Pension Plan:
  Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.
• Defined Contribution 401a Plan:
  Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.
• Voluntary 457 Deferred Compensation Plan.
• Eligibility to purchase prior service credit under the Defined Benefit Plan.

The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the "Benefits" tab within this posting or visit the City's Employee Benefits webpage.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Develops, plans, manages and handles the overall coordination of maintenance and infrastructure repair programs related to the right-of-way, including planned and seasonal operations, and the installation of new infrastructure systems.
• Develops, manages, and monitors the information systems including asset management and asset conditions, public facing informational portals, and GIS applications.
• Develops and manages the planning and implementation of emergency and special operations.
• Coordinates programs and services to ensure compliance with regulatory requirements.
• Develops and manages contracts and agreements to supplement services delivery and ensures access and benefits for internal/external stakeholders.
• Develops and manages capital and operating budgets which support the division systems and services.
• Develops and presents reports to management, City Council, stakeholders, and public.
• Provides administrative oversight including developing and administering operating budget, developing policies and procedures, writing reports on projects and making recommendations to management on project needs and concerns.
• Sets and manages division priorities, creating clear direction and expectations for staff and follows through to ensure achievement and accountability.
• Effectively responds to questions, concerns, and provides technical information to citizens, contractors, agencies, city management, and others.
• Supervises, coaches, trains, motivates, assigns work activities, evaluates performance, and overall management of subordinate staff; interviews, selects, and administers disciplinary action to subordinate employees, in accordance with established personnel policy and procedures. Establishing professional standards for work quality, quantity, performance, and accountability.
• Responds to special events and emergency related situations including inclement weather situations.
• Subject to be called back to work to the City in emergencies or as needed to provide necessary services to the public. Must have the ability to be contacted and respond based on Departmental guidelines.
• Responsible for appropriate use and maintenance of City equipment, tools and other…