Transit Operations Manager

Transit Operations Manager

This Transit Operations Manager performs complex technical and administrative work supervising the daily operation, regulation, compliance, and long-term planning of Charlottesville Area Transit (CAT) within the Operations Division. Work is performed under limited supervision and reports to the Assistant Director of Transit Operations. The anticipated work schedule for this position is Tuesday through Saturday, 2:00 PM to 11:00 PM. This position is also subject to emergency call-back and may be required to work outside of normal business hours to provide essential services to the public.

Work schedule is subject to change based on operational need. The hiring amount for this position is $94,306.90 Annually. This is a full-time, exempt position that offers a comprehensive benefits package, including 13 paid holidays plus one floating holiday, vacation and sick leave, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities.

This position is also eligible for the following benefits:

• Choice of retirement plan:
• Defined Benefit Pension Plan:
  Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.
• Defined Contribution 401a Plan:
  Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.
• Voluntary 457 Deferred Compensation Plan
• Eligibility to purchase prior service credit under the Defined Benefit Plan

The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the "Benefits" tab within this posting or visit the City's Employee Benefits webpage.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Plans, manages, monitors, schedules, and directs work performance of staff, making final decisions on hiring, disciplinary actions, performance evaluations, setting program/work objectives and realigning work and staffing as needed in accordance with established personnel policies and procedures.
• Supervises, coaches, trains, motivates, assigns work activities, evaluates performance, and overall management of subordinate staff; interviews, selects, and administers disciplinary action to subordinate employees, in accordance with established personnel policy and procedures. Establishing professional standards for work quality, quantity, performance, and accountability.
• Monitors employee performance and compliance with safety standards by reviewing time records, GPS data, bus and facility video footage, direct observation, and communication with staff to ensure duties are performed safely and efficiently.
• Ensures operators meet uniform and equipment standards, and hold appropriate licensing, training, and certifications.
• Manages, enforces, develops, and implements written policies and procedures.
• Ensures daily service needs are met, including re-assignment of personnel, re-routing of vehicles, and dispatching additional drivers/vehicles as needed.
• Collects, tracks, and analyzes operational data (e.g., mileage, ridership, driver/bus hours, financial reports, etc.) compiles reports for performance monitoring, cost analysis, and forecasting, including required submissions to state and local systems.
• Communicates with operators, other…