Director of and Customized Training

Title:

Director of Contract and Customized Training

Agency:
Piedmont Virginia Community College

Location:

Charlottesville - 540

FLSA:
Exempt

Hiring Range: $80,000 - $95,000

Full Time or Part Time:
Full Time

Piedmont Virginia Community College (PVCC) is a nonresidential two-year institution of higher education that serves Central Virginia - principally residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa and Nelson. Our scenic campus is located in Albemarle County, Virginia. We are one of 23 community colleges in Virginia that comprise the Virginia Community College System (VCCS).

Under the direction of the Executive Director of Workforce Development and Corporate Partnerships, the Director of Contract and Customized Training leads the design, sale, delivery, and financial performance of customized training for employers across the college service region. The Director serves as the primary relationship manager for business, industry, government, and nonprofit clients, translating employer talent needs into training solutions and managing each engagement from initial needs assessment through contract execution, delivery, evaluation, and renewal.

The position carries direct responsibility for a revenue portfolio and works in close collaboration with the Executive Director of Workforce Development and Corporate Partnerships and the Director of Workforce Programs to ensure coordinated, seamless service delivery across the division.

• Coordinating with the Executive Director of Workforce Development and Corporate Partnerships build and manage a pipeline of employer prospects across the college service region, including the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson.
• Conduct consultative needs assessments with employers to identify skill gaps and translate findings into scoped training solutions with defined outcomes.
• Collaborating with the Executive Director and the Director of Workforce Programs, maintain active working relationships with regional economic development and workforce partners, including chambers of commerce, the local workforce development board, industry associations, and regional economic development organizations.
• Represent contract and corporate training at employer events, industry round tables, and business outreach activities, and support the Executive Director in regional partnership meetings.
• Track all prospect, client, and engagement activity in the division customer relationship management and registration systems, and maintain accurate, current records.

• Negotiate and draft training agreements that define scope of work, deliverables, schedule, pricing, cancellation terms, and performance measures.
• Route agreements through college review and approval in accordance with the Virginia Public Procurement Act, Virginia Community College System policy, and college business office procedures.
• Manage contract execution end to end, including scheduling, instructor assignment, and collaborating with workforce staff and employer partners to coordinate facilities and equipment, materials, participant registration, invoicing, and close out.
• Monitor contract compliance and deliverable completion, resolve service issues, and document changes through written amendments.
• Conduct post engagement debriefs with clients and convert completed engagements into renewals and expanded scopes of work.

• Develop customized curriculum in partnership with subject matter experts, faculty, and industry credentialing bodies, and align offerings to recognized credentials where possible.
• Recruit, onboard, schedule, and evaluate contract instructors and adjunct workforce trainers, and support their instructional effectiveness.
• Ensure training is delivered in formats responsive to employer operations, including on site, online, hybrid, shift based, and compressed schedules.
• Evaluate program quality through participant assessment, employer satisfaction, and completion and credential attainment data, and act on results.
• Coordinate with the Director of Workforce Programs so that open enrollment and contract offerings reinforce one another and avoid duplication, and with credit academic deans on articulation, credit for prior learning, and shared instructional resources.

• Meet an annual revenue target for the contract and corporate training portfolio and report progress against target on a schedule set by the Executive Director.
• Develop pricing for each engagement using a cost model that accounts for instructional cost, materials, overhead, and margin, and confirm pricing decisions with the Executive Director.
• Monitor program level profit and loss, forecast revenue and expense,…