Bilingual Family Empowerment Coach

Organization Habitat for Humanity of Greater Charlottesville

Habitat for Humanity of Greater Charlottesville (“Habitat”) is a cutting-edge non-profit housing and community development organization creating simple, decent, affordable homes in partnership with low-income families, volunteers, and the communities of the Greater Charlottesville region. We are advocates, promoting innovations and policy solutions designed to increase the affordable housing supply across the communities we serve. Home construction capacity is multiplied by a volunteer labor force including homeowner families, corporate, civics, and faith groups.

Habitat is an affiliate of Habitat for Humanity International (“HFHI”), a global ministry working to end housing poverty worldwide.

In 2013, Habitat completed construction at Sunrise, the first trailer park transformation in the nation without resident displacement. Currently, Habitat is redeveloping the Southwood Mobile Home Park with similar objectives. Southwood is the area’s largest single concentration of affordable housing and its greatest remaining redevelopment opportunity. When complete, the redeveloped Southwood will be unprecedented in scale nationally. Habitat has also partnered with the Piedmont Housing Alliance and the City of Charlottesville to purchase the Carlton Mobile Home Park.

In the short term, our plan is to manage the park responsibly while helping residents develop the collective capacity to be leaders in the eventual redevelopment of the property into a mixed-income community without resident displacement.

Habitat is a national pioneer in mixed-income community development. To date, Habitat has contributed to 12 mixed-income neighborhoods and built and sold almost 400 homes.

The Bilingual Family Empowerment Coach (FEC) is a key member of Habitat’s Department of Family and Community Partnerships, which delivers direct services and support to Habitat applicants, home buyers, and homeowners. The FEC works with low- to moderate-income individuals and families to strengthen financial stability and achieve long-term goals. This includes:

• Providing personalized, one-on-one financial coaching.
• Conducting assessments of financial capabilities for individuals and households.
• Facilitating financial empowerment workshops.

Empowerment coaching requires the ability to engage and motivate clients, build greater expertise in financial literacy, and translate that knowledge into practical, actionable strategies for others. The FEC helps clients create and implement customized action plans designed to build financial skills, overcome barriers, and promote lasting stability for themselves and their families.

This job description is intended to provide general information about the position. It is not an employment contract and is not intended as a complete list of all job roles and responsibilities. The incumbent may be required to perform other roles and responsibilities. As with all positions, the responsibilities, roles, and requirements of this job may change. The organization, at its discretion, may alter this job description at any time with or without notice.

One of the Family Empowerment Coach’s key responsibilities includes meeting monthly with clients for personalized one-on-one financial coaching sessions. As many of Habitat’s low to moderate-income families are employed 9-5 PM on weekdays, the Family Empowerment Coach must have the flexibility to accommodate others’ schedules. The Family Empowerment Coach may creatively design their work schedule to better accommodate more frequent evenings or weekend hours as needed.

• Use motivational interviewing techniques and strengths-based approaches to build trusting, effective relationships.
• Provide one-on-one financial coaching and facilitate workshops on topics such as budgeting, credit building, savings, predatory lending, and more.
• Assess clients’ financial health, create action plans, and develop budgeting/ savings strategies to support long-term goals.

• Maintain accurate client records in Outcome Tracker (a client management system), including income…