Shop Lead - Elliewood - Charlottesville

Company Overview

At Grit Coffee, we believe that the hard work required to craft and serve great coffee is an endeavor worth pursuing. We do so with passion and joy, with the ultimate goal of sharing our excellent coffees and spaces with the communities we serve.

We seek to build a diverse, vibrant and creative team of individuals that will help us strengthen our brand with their unique experience. We will train new hires on how to prepare, serve and talk about our offerings.

Coffee or hospitality experience is preferred, but not necessary.

Successful Grit coffee employees love serving and being around people and align with our core values:

• Care - We take pride in everything we do and refuse to settle for mediocrity, with the goal of serving with excellence.
• Hard Work - We take our work seriously, combining individual diligence with collective collaboration, and never cutting corners.
• Initiative - We act without prompting, proactively making the effort to exceed expectations.
• Fun - We find joy in the work we do and welcome opportunities for laughter.
• Thoughtful - We are intentional in our approach to hospitality and our pursuit of excellence in everything we do.

Set the tone and vibe for the shop that they are running by creating a positive guest experience. Exemplify pride in our products and stewardship of our shop. Represent the Core Values of Grit naturally and honestly.

• Lead by example as a positive force to promote our culture to staff and customers alike.
• Constructively hold shop staff accountable to Grit Coffee’s service and operating standards.
• Promote and support coffee culture and curiosity among all staff members, including knowledge of coffee varieties and brewing techniques and knowledge of the full menu and variations.
• Conduct barista training for new hires at the shop in accordance with guidance from the Regional Manager.
• Communicate constructively and effectively with shop staff, Regional Manager and other Grit management on staff questions and concerns, shop needs, facility needs, supplies, customer feedback.
• Gain a general understanding of the Square POS, online ordering, and loyalty systems.
• Create and publish a weekly staffing schedule using the When I Work app/website.
• Communicate with staff about keeping availability updated in When I Work.
• Monitor and maintain appropriate staffing levels at each shop according to level of business.
• Communicate staffing needs to the Regional Manager and Human Resources.
• Conduct first round interviews for baristas.
• Place orders within established deadlines for all goods and supplies required for normal operations of the shop and maintaining inventory.
• Conduct regular equipment maintenance in accordance with guidance from the Regional Manager and assist in equipment troubleshooting and communication thereof as needed.
• Attend scheduled Shop Lead/management meetings.
• Coordinate TAB events with the Regional Manager and the Retail Sales & Marketing Manager.
• Aware of Uva events and prepares staff and shops for the influx of customers that surround these events.

• Has completed or will complete their level 2 barista test (Current Grit Employees)
• Open and/or flexible availability
• Able to work full time 35-40/week
• Organized
• Leadership abilities
• Full‑time

This is an hourly leadership role. The hourly rate will depend on the location where the Shop Lead is working. Time will be split between the two locations.

Elliewood - $14/hr + Tips (average tip rate is $8-$9 more per hour)

• Employee discount program
• ACAC discounted membership
• Simple IRA with 3% employer match

• Health Insurance (includes a $310 monthly subsidy)
• Paid Time Off
• Vision Insurance
• Life Insurance

Shop Leads must maintain at least 4 bar shifts per week and 1 administrative day per week to average 30+ hours per week.

Most Shop Lead shifts range from 6-8 hours.

Opening shifts start at 6:30am.

Closing shifts end at or around 5:30pm.

Elliewood - 7 days a week 7am-5pm.

If you are interested in applying for this position, email  Please include a cover letter and resume.