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Pro Shop Attendant

Job in Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: Boar's Head Resort
Full Time position
Listed on 2026-07-03
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below

We are seeking a Pro Shop Attendant to join our team. This position will support management with the daily operations of the golf shop, including but not limited to handling point-of-sale (POS) transactions, booking tee time reservations, assisting members and guests, merchandising, and ensuring a welcoming and professional atmosphere. The ideal candidate will provide excellent customer service and contribute to delivering an exceptional golf experience.

Work

Environment

Work indoors behind the Pro Shop counter 95% of the time and outside 5% of the time.

Essential Job Functions
  • Present a professional operation as the first point of contact to any guest, including professional demeanor when answering phone calls
  • Operate the tee time management and point of sales system through Agilysys Golf
  • Actively sell merchandise on the Pro Shop floor
  • Clean, stock, fold, hang and straighten the merchandise in the Pro Shop
  • Adhere to all financial and Resort policies with regards to handling various payment methods used by guests and members
  • Communicate tee time changes and necessary information to the Starter’s table
  • Assist Outside Service Representatives as needed
  • Contribute to overall resort team effort by completing additional duties as assigned
  • Understand and follow all Boar’s Head standards and procedures according to Forbes Travel Guide Service Standards and AAA 4 Diamond Service Expectations
  • Assist with duties of Outside Service Representative as needed
Requirements – Essentials
  • Ability to work a flexible schedule, including holidays, weekends and nights if needed.
  • Ability to learn how to operate the point of sales and tee time management systems.
  • Excellent customer service skills both in person and on the telephone.
  • Ability to work independently or as part of a team.
  • Ability to prioritize and work in a fast paced environment.
  • Ability to follow instructions.
  • At least 18 years old.
  • High school diploma.
Requirements – Desirable
  • Previous customer service experience.
  • Previous experience working in a Pro Shop.
  • Knowledgeable about the game of golf and golfer's needs.
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