Exam Security Specialist

Exam Security Specialist – CFA Institute

Location:

Charlottesville, VA (preferred), or other US East Coast locations (GA, FL, NC). Flexible working arrangements available.

Protect the integrity of CFA Institute’s global credentialing programs and assessments. Review incident information from global testing operations, support investigations into potential misconduct, manage policy exceptions, and contribute to policy and process improvements.

• Review and triage high volumes of test‑centre incident reports, identifying cases that may indicate security risk, misconduct, or policy concern.
• Support investigations into potential exam security issues, documenting findings and recommending appropriate action or escalation.
• Manage security‑related policy exceptions (, passport, candidate edge cases), applying policy consistently with sound judgement.
• Communicate clearly and professionally with candidates and internal stakeholders on sensitive security‑related matters.
• Contribute to updates of exam security policies, procedures and guidance as risks evolve, including emerging threats linked to technology and testing behaviour.
• Support initiatives protecting exam content and intellectual property, including copyright processes and employee‑candidate conflict controls.
• Use Excel, case‑management tools and incident data to track issues, identify patterns and support evidence‑based decisions.

• Experience in investigative, analytical or case‑based work (compliance, risk, fraud, insurance claims, testing operations, candidate issue resolution or other judgement‑led environments).
• Evidence of critical thinking and independent judgement, including assessing ambiguous information, deciding what action is needed, and knowing when to collaborate or escalated.
• Comfort reviewing high volumes of incident, case or operational information with accuracy, consistency and discretion.
• Experience working with policies, processes or case‑management environments and ability to document actions and decisions clearly.
• Intermediate Excel skills (lookups, pivot tables); experience with Salesforce or similar case‑management system is helpful.
• Strong written and verbal communication skills; maturity to handle sensitive and confidential information professionally.
• A self‑directed working style, curiosity, calm judgement and confidence to ask good questions when evidence is incomplete.

• Experience in testing, assessment, credentialing, education administration or exam operations.
• Exposure to policy development, operational process improvement or emerging security‑risk work.

• Expected salary range: $70,000 – $80,000 per year.
• Annual incentive bonus eligibility.
• 12% employer contribution to a 401(k) plan.
• Comprehensive medical benefits package.

We are an Equal Opportunity Employer. CFA Institute prohibits discrimination and harassment on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, caregiving status, pregnancy and maternity, sexual orientation or other reproductive health decisions, physical abilities or disabilities, gender identity or expression, genetic characteristics, military or veteran status, victim or witness of domestic violence or sex offence or stalking, unemployment status, health status, educational background, socioeconomic status, geographic location or culture, or any other basis protected by applicable law.

This policy applies to all aspects of employment, including recruitment, hiring, compensation, training, development, promotion, demotion, layoff, transfer, leave of absence and dismissal. If you require accommodation due to a disability or medical condition, please contact human resources. All accommodations will be handled in accordance with applicable law.