Outreach Coordinator

A career at Support Works Housing, Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues.

We give them support even when they don't know they need it. We don't give up.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at Support Works is for you.

The Role:
Housing Outreach Coordinator

What You'll Do: You'll work with the team to provide leadership and oversight of housing-focused outreach activities designed to engage individuals and families experiencing homelessness, facilitating connections to housing and supportive services. You'll supervise outreach staff, coordinate with community partners and Continuum of Care (CoC) systems, monitor service quality and regulatory compliance, and support efforts to promote housing stability and positive participant outcomes.

What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!

What You'll Bring to Support Works:

• A Bachelor's degree in social work, human services, psychology, counseling or related field and three + years of experience providing services to individuals experiencing homelessness, behavioral health conditions or disabilities; one year of leadership or supervisory experience;
  OR
  an equivalent combination of education and experience
• Experience with homelessness response systems, coordinated entry, and housing programs
• Experience providing staff supervision or program leadership
• Knowledge of trauma-informed care, motivational interviewing, housing stabilization, and recovery-oriented practices
• Knowledge of community resources, benefits systems, and mainstream service networks
• Experience with HMIS or other electronic documentation systems, plus solid computer and mobile technology skills
• Valid VA Driver's license and reliable transportation, and ability to travel locally to provide community-based services and occasionally state-wide
• Ability to obtain CPR and First Aid certification preferred

Support Works conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.