Case Manager; Child), Child And Family- Charlottesville

Req#

POSITION TITLE:

Case Manager (Children)

Seeking an individual to join our team in supporting youth and families impacted by intellectual, developmental, or mental health diagnoses and emotional and behavioral challenges. The case manager will coordinate and monitor services for individuals under age eighteen with a primary diagnosis of intellectual/developmental disability or mental health disorder, emotional disturbance, or at risk of either. Responsibilities include assessing service needs, developing plans for access to services, liaising with clients, families, programs, and service providers, ongoing monitoring of client service needs, advocacy, and consultation and education to clients, families, and community.

This is a professional level (FLSA non-exempt) position. The Case Manager is responsible for providing case management services to individuals under age eighteen with a primary diagnosis of mental retardation, emotional disturbance, or at risk of either. Responsibilities include assessing service needs; developing plans for access to services; liaising with client, families, programs, and service providers; ongoing monitoring of client service needs;

advocacy; and consultation and education to clients, families, and community. The Case Manager reports to the Director, Case Management, and is expected to function with initiative and independent judgment based on application of standard practices and guidance from the supervisor.

• Education: Bachelor’s degree required
• Experience: At least 1 year’s experience in the human services field or combination of education and experience that is equivalent is preferred
• Certification/License: QMHP preferred. Valid Virginia Driver's License and acceptable driving record are required. For client-related use of a personal automobile, a certificate of valid personal automobile insurance must be provided

• Services and systems available in the community, including primary health care, support services, eligibility criteria, and intake processes
• Intake processes and generic community resources, and early intervention
• The nature of serious mental illness, mental retardation, and/or substance abuse depending on the population served, including clinical and developmental issues, as well as knowledge of child development
• Treatment modalities and intervention techniques such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination
• Different types of assessments, including functional assessment, and their uses in service planning
• Consumers’ rights
• Local community resources and service delivery systems, including support services such as housing, financial, social welfare, dental, educational, transportation, communications, recreation, vocational, legal/advocacy, eligibility criteria and intake processes, termination criteria and procedures, and generic community resources
• Types of mental retardation programs and services
• Effective oral, written, and interpersonal communication principles and techniques
• General principles of record documentation
• The service planning process and major components of a service plan
• DMAS Medicaid manual for MR & MH case Management and providing services in accordance with these policies
• Keyboard and computer literate & proficient in Microsoft Word/Outlook

• Interviewing
• Negotiating with consumers and service providers
• Observing, recording, and reporting on an individual’s functioning
• Identifying and documenting a consumer’s needs for resources, services, and other supports
• Using information from assessments, evaluations, observation, and interviews to develop service plans
• Identifying services within community and established service system to meet the individual’s needs
• Promote goal attainment
• Coordinating the provision of services by diverse public and private providers
• Identifying community resources and organizations and coordinating resources and activities
• Using assessment tools such as level of function scale and life profile scale

• Be persistent and remain objective
• Work as a team member, maintaining effective inter and intra-agency working relationships
• Demonstrate a positive regard for consumers and their families, treating consumers as individuals, allowing risk‑taking, avoiding stereotyping, respecting privacy, and believing consumers are valuable members of society
• Work independently performing position duties under general supervision
• Communicate effectively, verbally and in writing
• Establish and maintain ongoing supportive relationships

Hourly Salary Range: Grade 9: $21.02 - $31.53 per hour

Location: 500 Old Lynchburg Rd. Charlottesville, VA 22903

Schedule: Full-Time (Non-Exempt)