Client Intern; Fall - UNPAID

Client Benefits Intern

The Client Benefits Intern will support the direct service teams (Employment, Family Wellbeing) in ensuring that clients can access and maintain their public benefits, especially SNAP, TANF, RCA, and Medicaid. They will provide services through a strengths‑based approach that supports clients in their resettlement journey. During this internship, the intern will gain insight into the resettlement process, experience with public policy in practice, and support new neighbors at a critical point in their lives.

• Attend Volunteer/Intern Orientation
• Assist the Client Benefits Specialist in maintaining client public benefits
• Liaise with local governments and Departments of Social Services to maintain client public benefits
• Contact clients for reminders about benefit interviews, renewals, and other upcoming appointments
• Document and appropriately file Department of Social Services notices and communications
• Compile and edit local resource sheets and benefits manual for clients
• Advocate for client needs with benefits program staff and local governments
• Document activities in case files and provide other administrative support as appropriate
• Record hours and submit completed timesheet for each month via the IRC’s online Volunteer Dashboard

• Pursuing an undergraduate or graduate degree
• Good written and verbal communication skills
• Strong interpersonal skills and able to engage clients in a counseling role
• Reliable, responsible, punctual and professional
• Flexible and able to work in a fast‑paced, dynamic environment
• Comfortable working in a global setting
• Preferred:
  Fluency in languages spoken by clients (Dari, Pashto, Arabic, Kiswahili, French, etc.)

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on safeguarding, conflicts of interest, fiscal integrity, reporting wrongdoing and protection from retaliation. The IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.

The IRC builds teams that promote critical reflection, power sharing, debate, and objectivity to deliver the best services to our clients.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20‑25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, vision starting at $5 per month, FSA for healthcare and commuter costs, a 403(b) retirement savings plan with immediately vested matching, disability & life insurance, and an Employee Assistance Program available to staff and families for counseling and care in times of crisis and mental health struggles.