Federal -Study; FWS) Internship Program: Library Graduate Digital Accessibility Lead; Student Wage

The Library Digital Accessibility Lead leads one of two sub-teams within the UVA Library Digital Accessibility Student Team:
Captioning & Transcription or PDF & Document Remediation. The Lead directly supervises two undergraduate Library Digital Accessibility Assistants, providing day-to-day task direction, quality review, and professional mentorship. In addition to team leadership responsibilities, the Lead performs advanced production work in their track and contributes to workflow design, quality documentation, and program assessment. The position reports to the Library’s Digital Accessibility Specialist.

This role is well suited to graduate students seeking professional experience in accessibility program management, library services, or a related field. Specific responsibilities vary by track.

• Review all undergraduate output before final submission, applying established quality benchmarks

• Deliver structured, constructive written feedback to undergraduate team members on a regular basis

• Serve as the first point of escalation for undergraduate questions, edge cases, and complex or unfamiliar material

• Document recurring quality issues and communicate patterns to the Digital Accessibility Specialist to support training improvements

• Leads perform advanced production work in their assigned track, handling complex or escalated materials that exceed undergraduate skill level. Track-specific responsibilities will be provided in the position supplement.

• Across both tracks, all Leads are expected to:
  Handle materials requiring specialized accessibility judgment and Maintain accurate production logs and contribute to team throughput tracking

• See tracks for additional details

Workflow, Documentation, and Assessment (approximately 20% of effort)

• Contribute to workflow documentation and onboarding materials during the first weeks of each semester

• Develop or refine quality checklists and standards for use by undergraduate team members

• Contribute to documentation of institutional accessibility standards and guidelines for use by future team cohorts and other Library units

• Support end-of-semester assessment of throughput, quality metrics, and team sustainability

• Participate in cross-team coordination with the other Graduate Leads as needed

In addition to team leadership responsibilities, the Lead performs advanced captioning and transcription production work and co-leads the semester’s multilingual captioning pilot, testing LLM-based workflows for non-English language media.

Job functions include:

• Create accurate captions and transcripts for Library digital media using captioning software tools

• Edit and correct auto-generated captions to meet quality standards for timing, accuracy, speaker identification, and readability

• Edit captions and transcripts for materials with multiple speakers, background noise, or technical vocabulary, applying judgment about clarity and speaker attribution

• Follow established style guides and quality benchmarks for caption formatting

• Submit completed work to the Graduate Captioning Specialist for quality review and incorporate feedback

• Assist with quality review of LLM-generated captions for non-English language media as directed by the Graduate Captioning Specialist

• Flag accuracy concerns and document recurring issues for pilot evaluation

• Design and document test protocols for evaluating AI-generated captions in non-English languages

• Evaluat…