Order Desk Administrator

Job in Charlottetown, PEI, Canada

Listing for: Compunnel

Contract position
Listed on 2026-02-25

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Business
Office Administrator/ Coordinator, Business Administration

JOB SUMMARY
The Order Desk Administrator is responsible for coordinating all order desk activities and ensuring BIOVECTRA sales orders are processed in a timely, professional, and error-free manner. This role provides customer service to both internal and external customers while supporting administrative and operational needs.
Key Responsibilities

Process customer orders from PO receipt to shipment and billing within defined timelines

Collaborate with Sales and Marketing CSR to review and approve orders before posting

Manage backorder reports to ensure deadlines are met and all parties are informed

Maintain customer master files and ensure documentation is retained

Enforce approved credit terms for each customer

Review and approve transportation invoices related to outgoing shipments

Manage special requests from customs or other government organizations

Provide support to Administrative Services Department as requested

Adhere to BIOVECTRA’s Health and Safety Policy and procedures

Perform additional duties as assigned based on business needs

Minimum Requirements
Education

High School Diploma or equivalent required

Post-secondary diploma in a relevant field considered an asset

Experience

Minimum one year of experience working within a regulated environment

Knowledge of sales order entry programs an asset

Preferred Skills/Qualifications

Strong written and oral communication skills

Excellent organizational skills

Ability to work independently with minimal supervision

Strong interpersonal and teamwork skills

Proficiency with Microsoft Office Suite

Effective prioritization and scheduling abilities

Core Competencies

Leadership

Ownership Thinking

Communication

Problem Solving

Teamwork

Education: High School

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