Warranty Administrator & Internal Coordinator, Centennial Nissan

Warranty Administrator & Internal Coordinator, Centennial Nissan Charlottetown

Centennial Nissan Charlottetown | Warranty Administrator & Internal Coordinator | Opened on 08/24/2026 | Pay rate: $19-23 per hour

At Centennial Auto Group, we believe our people drive our success. We’re proud to offer a supportive, team-oriented environment where employees are encouraged to grow, develop, and make a meaningful impact every day. We offer:

• Competitive compensation package
• Company matching RRSP program
• Group health, dental, and insurance benefits
• Professional training and development opportunities
• Career growth opportunities within our organization
• A collaborative workplace culture built on respect, teamwork, and customer care

You are a detail-oriented, organized, and dependable person who takes pride in doing things right the first time. You’re naturally thorough, responsible, and someone others can count on to follow through. You enjoy solving problems, staying organized, and keeping things moving in a busy environment. You notice when something doesn’t look right, take ownership of finding a solution, and don’t let things fall through the cracks.

You’re comfortable working independently while being a strong team player. You communicate well, take pride in your work, and are always looking for ways to make things more efficient.

• Process and submit manufacturer warranty claims accurately and within required timelines.
• Review repair orders, labour operations, parts, and documentation to ensure claims meet manufacturer requirements.
• Monitor and resolve rejected, returned, suspended, and unpaid claims.
• Maintain accurate warranty records, claim status, and supporting documentation.
• Stay current with manufacturer warranty policies, procedures, and claim submission requirements.
• Assist with manufacturer warranty audits and provide supporting documentation as required.

• Coordinate the internal workflow for sold vehicle preparations, used vehicle reconditioning, and Pre-Delivery Inspections (PDIs) for new vehicles.
• Track outstanding work and follow up with Service, Parts, Sales, and other departments to keep vehicles on schedule.
• Ensure required work is completed, documented, and communicated so vehicles are ready for delivery.

• Work closely with Service Advisors, Technicians, Parts, Sales, and Management to resolve discrepancies and keep work moving efficiently.
• Identify recurring warranty or workflow issues and recommend process improvements.
• Maintain confidentiality of customer, dealership, and manufacturer information.

• Exceptional attention to detail and accuracy
• Strong organizational and time-management skills
• Automotive or dealership service experience/knowledge is preferred but not required
• Strong problem-solving, follow-up, and communication skills
• Strong computer skills and the ability to learn new software and technology quickly
• Comfortable working with numbers and financial information
• Ability to work independently while collaborating effectively with a team
• Previous automotive warranty experience is preferred but not required

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate 6 new vehicle dealerships, 12 collision centers, and 2 powersports stores across Prince Edward island, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us .

We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.