Case Manager - lives of Veterans

Position: Case Manager - Make a difference in the lives of Veterans today!

Case Manager - Make a difference in the lives of Veterans today!

Veterans Affairs Canada - Field Operations

Closing date:
February 23, 2026 - 23:59, Pacific Time

Reference number
DVA
26J
- Selection process number
26-DVA-EA-CH-ANT-667724 Location
Charlottetown (Prince Edward Island)
Employment tenure
Acting, Assignment, Deployment, Indeterminate, Secondment, Specified period Salary
$78,017 to $103,279 Level
WP-04 Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
Organization information
For further information on the organization, please visit .

On this page

About the position

Duties
🍁The Case Manager position is attached to the Field Operations Division with the core mandate of delivering direct services to our Veterans and their families. With more than 1,200 employees across the country, Field Operations has a wealth of knowledge, skills, abilities and strengths in multiple areas thanks to its diverse workforce. The opportunity for movement brings renewal to our workforce and creates a stimulating work environment.

We work together to create healthy workplaces by ensuring people feel valued, where employee development, transparency and wellness are fostered.

Case management services support Veterans who are facing complex challenges. It is a collaborative process between the client and Case Manager with support from the interdisciplinary teams to identify needs, set goals and create a plan to help clients achieve their highest level of independence, health and well-being.
Work environment
🏢 🏠 We have quickly adapted to the new reality and the majority of our employees are currently working based on a common hybrid work model. Employees may expect to work a combination of both remote and on site work, with the frequency of each depending on the operational needs at the time of hiring and as we continue to evolve.

PLEASE APPLY ONLY for locations where you have a genuine interest in working or where you would be willing to relocate.

While VAC offers a hybrid work model, Case Manager roles include a requirement for regular weekly in-office attendance at the Charlottetown, PEI location (Jean Canfield Building, 1st Floor, 191 Great George Street, C1A 4L2).
Intent of the process
The intent of this process is to create a pool or partially assessed pool of candidates to fill similar or identical positions with various language profiles, durations (term, indeterminate, assignment, secondment, acting appointment and deployment) and conditions of employment in Veterans Affairs Canada or other Federal Government Departments.
Important messages
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- 🌟Are you motivated to support the well-being of Veterans and their families? Are you a hard-working individual that is ready for a challenge? Are you looking for an employer that understands the importance of a healthy work-life balance and supports opportunities for growth and professional development? If so, then Veterans Affairs Canada (VAC), is looking for YOU!🌟
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- ❓Have you previously applied❓If you have previously applied but did not write the exam or have an interview, you can re-apply at any time. Please note there is a required 6 month waiting period to retake the Case Manager exam or interview.📢Ready to Apply? Here’s how to do it! 📢1. Click on - apply online - at the bottom of the screen!
2. Give yourself the best chance to succeed! If you require any assistance, or for information on how to apply in an alternate format due to an accessibility/accommodation need, please contact the email address indicated in the "Contact information" section below prior to the Closing Date.
3. You will be prompted to answer screening questions concerning the essential education and experience qualifications and, other (non-essential) qualifications.
4. Tips for responding to screening questions:
▶ When responding please clearly demonstrate HOW, WHEN, and WHERE each qualification was met and provide examples.
▶ Choose examples with sufficient complexity, impact and degree of difficulty that will allow…