Operations Manager

As an Operations Manager at Amazon in Transportation & Logistics, you will lead high-volume site operations to deliver industry-leading speed, quality, and safety. You'll own end-to-end performance across warehouse, transportation, and last-mile activities, using data to optimize processes, labor, and flow. You will hire, coach, and develop teams, driving a culture of ownership, experimentation, and continuous improvement. Partnering closely with cross-functional leaders, you will launch and scale new initiatives, solve complex operational challenges, and improve customer experience in a fast-moving, high-impact environment.

Responsibilities

• Lead daily operations across transportation and logistics sites to ensure on-time, accurate deliveries
• Optimize warehouse, linehaul, and last-mile processes using data-driven decisions
• Manage and develop high-performing teams, fostering ownership and continuous improvement
• Drive safety, quality, and productivity metrics while reducing costs and defects
• Collaborate with cross-functional partners to scale processes and launch new initiatives
• Use KPIs and reporting to identify bottlenecks and implement process improvements

Required Skills

• Logistics management
• Warehouse operations
• Supply chain optimization
• Transportation planning
• Data analysis and reporting
• Process improvement (Lean/Six Sigma)
• People leadership and coaching
• Labor planning and scheduling
• Safety and compliance management
• WMS/TMS systems