Administrative Assistant - Health & Human Services

Overview

Join our dedicated Health & Human Services team as an Administrative Assistant, supporting staff who make a meaningful difference in our community.

Under the direction of the Income Support Manager, the HHS Administrative Assistant assists agency staff with caseload management by providing data entry and word processing support. Responsibilities include preparing legal documents, resumes, case dictation, cover letters, court reports, petitions, letters, memorandum, forms, newsletters, reports, charts, policies, and other correspondence from rough drafts, staff instructions, or transcription.

The HHS Administrative Assistant provides other office support services: maintaining department files and records, providing backup clerical and Resource Specialist support, ordering office supplies, and preparing unit/department claim forms or purchase orders.

• Provides direct support to Income Support Staff.
• Initiates, maintains and updates client case management documents and database records using SSIS, Credible, Access and other database systems.
• Serves as a word processing specialist in the preparation of various documents, correspondence, forms, reports, or materials requested by unit/agency staff from rough drafts, transcription, or staff instructions.
• Accesses various State and County Systems to retrieve documents and information.
• Updates and maintains files, records, reports and documents.
• Processes incoming mail using Compass Pilot, OnBase, and Scan Pro; prepares outgoing mail.
• Maintains agency forms and informational packets using Compass Forms.
• Maintains and orders agency supplies and vouchers.
• Registers staff for trainings and books flights and lodging as needed.
• Attends meetings and seminars to learn and acquire developmental and human services skills needed to carry out assignments and responsibilities.
• Communicates and interacts effectively and respectfully with customers, employees, supervisors, and individuals from other departments and organizations.
• Provides direct services to customers.
• Provides backup assistance to customers in the absence of the Resource Specialist (Career Force Center service area only).
• Provides backup assistance at the front desk.
• Performs other duties as assigned.

• High school diploma or GED and 2 years previous secretarial/clerical/administrative support experience that includes word processing, records management, and customer relation/service responsibilities.
• Associate's Degree in a related area.
• Valid driver's license or evidence of equivalent mobility.

This position will work at the Chaska Government Center Monday through Friday from 8:00 a.m.

- 4:30 p.m.