Patient Services Representative

Job Overview

The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.

This is a part‑time role (0.8125 FTE), working Monday – Friday 6:30 AM – 1:30 PM out of our Eden Prairie, Waconia, and Chaska locations.

• Greet and register patients; collect co‑payments, pre‑payments, insurance information, and photo
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including appointment information, directions, check‑in times, referral information and copayments
• Chart preparation and management
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Rotation of Switchboard Operator duties which include accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
• Any and all other duties as assigned

• High School diploma/GED or equivalent
• Proficient in Microsoft Word, Outlook, and Excel
• Customer Service experience required
• Administrative or Medical Office experience preferred

• Actual starting pay will vary based on education, skills, and experience.
• A $1,500 sign‑on bonus will be offered for select roles, payable on first paycheck with a 12‑month commitment. Internal applicants are not eligible for the sign‑on bonus.
• We offer a comprehensive benefits package – to learn more click to view details.
• Employees working 30+ hours per week are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
• All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

• Ability to sit for extended periods (up to 8 or more hours per day).
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Occasional standing, walking, bending, or reaching within the office environment.
• Ability to lift and carry office supplies or files weighing up to 20 pounds.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

• Clinic

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, e.g. HIPAA, Stark, OSHA, employment laws, etc.
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face‑to‑face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

• 12982 Valley View Road, Eden Prairie, MN 55344 (TCO – EP 12982)
• 820 Village Way, Waconia, MN 55387 (TCO – Waconia)

Revo/i‑Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing  For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/i‑Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.