Quality Supervisor

$90000 - $110000 per year | Chaska, MN | On-site | Permanent

We are a regional industrial products and services organization supporting customers across manufacturing, distribution, light assembly, and technical service. Our work supports demanding environments where quality, documentation, consistency, and customer trust matter. The business has a strong foundation, a respected brand behind it, and a leadership team that wants quality to be owned by the full organization, not just one department.

• You’ll have real ownership over the quality system at a moment where the business wants to move from compliance to excellence.
• This is not a narrow inspection role. You’ll work across operations, warehouse, manufacturing, sales, customer service, and engineering.
• You’ll help shape ISO 9001 readiness, internal audit cadence, documentation, risk analysis, management review, and quality training.
• You’ll report to a leader who wants someone collaborative, thoughtful, and willing to challenge the status quo.
• The role has leadership exposure without being buried in people management. You’ll oversee one direct report and still stay close to the work.
• The company has a strong brand, stable customer base, and a quality‑forward environment with room to make the system even better.
• It’s a strong fit for someone who wants to build, influence, and improve without stepping too far away from the hands‑on quality work.

The Quality Supervisor is a hands‑on quality leader responsible for driving a culture of quality, continuous improvement, and operational accountability across the organization. This person will oversee the execution and continued development of the quality management system while maintaining strong oversight of product quality, process compliance, inspection activities, documentation, certifications, and nonconformance processes.

This role is both tactical and influential. The right person will be comfortable digging into day‑to‑day quality work while also helping the organization move beyond basic compliance and toward true quality excellence. This includes building consistency, improving training and documentation, strengthening internal audit readiness, supporting ISO 9001 certification, and partnering cross‑functionally with operations, warehouse, manufacturing, sales, customer service, and engineering.

• Champion a culture of quality by coaching associates, reinforcing standards, and helping build quality ownership across all levels of the organization
• Own and continuously improve the quality management system, including related software, processes, documentation, and compliance to internal and ISO 9001 standards
• Lead audit readiness and execution, including internal audits, external audits, documentation readiness, and follow‑up actions
• Partner cross‑functionally with operations, warehouse, manufacturing, sales, customer service, and engineering to improve end‑to‑end performance
• Own quality performance metrics, including tracking, visibility, trending, accountability, and improvement actions
• Analyze trends, identify risks early, and translate data into practical preventative improvements
• Lead, develop, and hold accountable one Quality Inspector, ensuring consistent inspection processes and high‑quality execution
• Lead and enforce the nonconformance process, including identification, containment, disposition, documentation, corrective action, and systemic resolution
• Lead cross‑functional root cause investigations and ensure effective, sustainable corrective and preventive actions
• Own the calibration program and ensure equipment is compliant, scheduled, documented, and audit‑ready
• Ensure integrity and readiness of all quality records, certificates of compliance, training documentation, and related quality files
• Support continuous improvement efforts and the development of lean practices across the organization
• Help create consistency and clarity around quality expectations, documentation, and cross‑functional process ownership
• Serve as a future resource…