Field Service Technician

We have partnered with an environmental services company in the Chaska, MN area to provide them with a Field Service Technician. Please review the below description and let us know if you are interested.

#1. Knowledge of water treatment technologies is required.

#2. Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.

#3. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFDs, P&IDs, general arrangements and procedure manuals.

This position requires strong mechanical aptitude, with the ability to support sophisticated water treatment systems, for a wide variety of challenging applications. The Field Service Technicians will repair and commission process technologies such as: reverse osmosis (RO), demineralization (DI), ultraviolet (UV), water softeners, ion exchange, pressure filters, chemicals, ultrafiltration (UF), nanofiltration (NF), etc. This position requires extensive travel (80%), including some international.

• Provides courteous and professional customer service support during field visits.
• Comprehends customer issues/requirements and finds solutions or recommendations.
• Manages all on-site repairs, maintenance and testing tasks.
• Diagnose and troubleshoot errors or technical problems and determine proper solutions.
• Starts-up newly fabricated and installed equipment and trains customers personnel on how to operate the system.
• Works with Electrical Engineering/Automation to troubleshoot and confirm program operation.
• Keeps positive relationships with contractors, customers, engineers and operators.
• Knowledgeable on reference and operating materials for the end user.
• Documents processes followed for service work.
• Produces timely and detailed service reports.
• Maintains confidential operational system information.
• Maintains professional and technical knowledge by attending service trainings, workshops, reviewing professional publications and establishing networks.
• Offers suggestions to improve equipment or department performance.
• Shares technical information with other members of service and engineering departments.
• Available for travel on short notice.

• Associate's degree or equivalent from two-year college or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of water treatment technologies is required.
• Efficiently able to diagnose and troubleshoot water treatment issues in the field.
• Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFDs, P&IDs, general arrangements and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to work independently or as part of a team.
  
  Well organized with strong attention to detail.
• Computer skills such as:
  Word, Excel, RS Linx, RS Logix 500, RS Logix 5000, Factory Talk View, etc., is preferred but not required.
• Ability to upload and download PLC and HMI programs and troubleshoot ladder logic PLC programs is preferred but not required.
• Other tasks, duties and projects as assigned by management.
• Ability and willingness to expand programming knowledge and skills.

• 100% In office role
• Extensive travel on short notice (80%) including international.
• No sponsor ships or visa holders. No Corp-to-Corp.

• Medical Insurance
• Short Term Disability Insurance
• 401(k)

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