Assistant Branch Manager ON

Lead as an Assistant Branch Manager for Mainstreet Credit Union in Chatham, Ontario. This full-time opportunity emphasizes team guidance, member service, and achieving growth targets.

In this influential position, you will provide effective leadership to Member Experience Representatives and ensure service excellence. You will be responsible for branch operations, including coaching, staff scheduling, and increasing member business through proactive engagement. Supporting Mainstreet’s mission, your focus will be on personalized service and achieving branch goals.

Key Responsibilities:

• Supervise front-line staff, offering training and performance management

• Promote sales and service excellence among team members

• Utilize an Advice Based model for member interactions

• Meet growth objectives for lending and investment targets

• Collaborate with the Branch Manager on daily operations

Requirements:

• Post-Secondary Degree/Diploma or equivalent work experience

• 8+ years in financial services experience

• Leadership and coaching experience

• Strong relationship management skills

• Technology proficiency for enhanced productivity

Deliver exceptional service and leadership as you grow Mainstreet’s branch in Chatham.
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