Territory Manager

You are an outgoing, tenacious sales professional with a commitment to service excellence. You have a passion for people, business and impeccable service. Your focus will be strengthening the Flanagan’s brand and presence in your territory, and ensuring that customers have everything they need to make their business, restaurant, and institution successful. You have a high attention to detail and can hit the ground running.

As you thrive in a fast-paced, target driven environment, you will enjoy working in partnership with a diverse team of people to deliver the best possible results.

What we offer:

• Profit Sharing Program, Pension and RRSP plans
• Family-Oriented Culture
• Employee Recognition Program

Key Responsibilities:

• Grow sales and margin dollars within a designated territory in the designated area by increasing business with new and existing customers, ensuring category development and overall customer profitability.
• Provide individualized sales plan by identifying product lines which best fit our customer including advertising, promotions, etc.
• Proactively identify, pursue, and maintain a constant pipeline of potential customers to meet or exceed established quotas via prospecting, networking and referral activities within designated territory.
• Build and maintain strong relationships with new and existing customers, and address inquiries, concerns, and product needs from a solution-minded perspective.
• Collaborate effectively with internal teams including Warehouse, Transportation, Customer Relations, Procurement, Accounts Receivables, and Category Management to ensure a seamless customer experience.
• Analyze market and industry trends, customer preferences, and competitor activity to identify sales opportunities.
• Participate in industry events, networking, and conferences to build connections and promote company products and services.
• Provide support for the management of credits and accounts receivables.
• Develop and execute individual territory sales strategy to meet or exceed revenue goals, and communicate progress.
• Complete and keep up to date on all Health & Safety, Food Safety and Quality Assurance training pertinent to the role.
• Responsible for reporting any and all concerns related to the Health & Safety, safe handling and integrity of all items received, stored and distributed by Flanagan Food service.
• Adherence to all Health & Safety, Food Safety and WHMIS practices.
• Follow safe and efficient work procedures to meet customer requirements including maintaining a clean and safe environment
• Other duties as assigned.

Required Qualifications:

• Strong communication and interpersonal skills for building rapport and maintaining customer relationships.
• Valid Ontario Class G Driver’s license and use of personal vehicle during the performance of duties.
• Previous sales experience, strong negotiation skills, and a proven sales track record.
• Strong organizational skills, with the ability to manage multiple accounts and competing priorities.
• Superior level of experience providing distribution solutions and delivering customer satisfaction.
• Proficient computer skills, and experience using Microsoft Office products (e.g., Word, Excel, PowerPoint, Outlook)
• Ability to execute individual and company business growth plans.
• Class G Driver’s license and use of personal vehicle for work related travel 80% of the time.
• Flexible to participate in occasional work activities outside of regular business hours including sales conferences and meetings.