Multiskilled Guest Service Leader Excellence
Job in
Chatham, Kent County, ME4, England, UK
Listed on 2026-08-26
Listing for:
Kew Green Hotels
Full Time
position Listed on 2026-08-26
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Management & Planning, Hospitality & Tourism
Job Description & How to Apply Below
Kew Green Hotels is seeking a Guest Service Manager in the United Kingdom to lead a multiskilled team across Front Office, F&B, and Meetings & Events, with training across all front-facing areas and reporting to the Hotel Manager.
The role concentrates on delivering service excellence, achieving guest satisfaction KPIs, and turning feedback into positive outcomes while collaborating with other departments to ensure seamless guest experiences.
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