Full-Time Teller

INB Teller

Please note:

This is an in-office position located in Chatham, Illinois.

At INB, your career is more than a job; it's a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day.

Exciting Opportunity Alert:
Join Our Dynamic Team as an INB Teller!

Are you ready to embark on a journey where every transaction is an opportunity to make someone's day? We're seeking enthusiastic individuals to join our vibrant team of INB Tellers. If you're passionate about finance, customer service, and creating meaningful connections, this is the role for you!

Why Join Us?

Growth Potential:
We're committed to nurturing your career. You'll have access to continuous training and development, ensuring you're always at the top of your game.

Your Role:

As a Teller with us, you'll be the friendly face that our customers look forward to seeing. You'll handle financial transactions with precision, provide top-notch service, and assist customers in achieving their financial goals. Your day will be filled with diverse responsibilities, from processing deposits and withdrawals to promoting our range of innovative banking products and services.

Requirements

(Other duties may be assigned that are reasonably within the scope of the position)

Qualifications:

• Customer-Centric Attitude:
  Your smile and positivity brighten up our customers' day.
• Detail-Oriented:
  Precision in handling transactions is your middle name. Cash handling experience is preferred.
• Communication
  
  Skills:
  
  From explaining banking products to resolving concerns, you're a pro at communication.
• Tech-Savviness:
  Embrace digital platforms and confidently guide customers through customer facing technology.
• Team Player:
  You thrive in a collaborative environment and support your colleagues.
• Responsible for greeting all bank customers, as they enter the branch, in a courteous and professional manner.
• Operate a teller window to process a variety of transactions within established guidelines, such as processing individual and commercial deposits, savings and checking transactions, cash advances, loan payments, credit card payments and other transactions.
• Enter customers' transactions into computer to record transactions, and issues computer generated receipts.
• Assist customers with questions regarding their accounts;
  Place holds on accounts, as appropriate.
• Order daily supply of cash and count incoming cash;
  Balance currency, coin, and checks in cash drawer and compare totaled amounts with data displayed on computer screen.
• Participate in maintaining good customer relations by giving courteous, efficient service and developing new business by acquainting non-customers with bank services and presenting current customers with additional services;
  Identify and respond to these cross-sale opportunities by referring customers to the appropriate bank personnel.
• Record customer interactions in the bank's CRM platform.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school degree or equivalent required;
Six months to one-year related experience and/or training required in area of cash handling or customer service.

Knowledge,

Skills and Abilities

Requires ability to communicate effectively and clearly (both written and verbally):
Ability to read, write and comprehend simple instructions, short correspondence, and memos.

Mathematical Skills

Requires ability to perform basic mathematical calculations: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Requires ability to use good judgment in making routine and complex decisions;
Must have excellent customer service skills with the ability to sell products and Services:
Ability to accurately handle large sums of cash;
Must be goal oriented and able to achieve individual goals as well as work as a team…