Billing Clerk

Description

We are looking for a detail-focused Billing Clerk to support billing operations for a construction and contractor environment in Chattanooga, Tennessee. This Long-term Contract position is ideal for someone who can balance accuracy, problem-solving, and customer support while working with financial records and payment activity. The person in this role will review billing issues, resolve exceptions, and help ensure invoices and payments are processed correctly and on time.

Responsibilities:

- Prepare and process invoices accurately while monitoring account activity to support timely billing and payment application.

- Research billing discrepancies and payment-related exceptions, partnering with analysts and internal teams to resolve issues efficiently.

- Examine policy, pricing, and payment records to identify the source of billing problems and take appropriate corrective action.

- Review declined credit card transactions, organize them by next-step priority, and follow established procedures for resolution.

- Investigate chargebacks and submit prompt, well-documented responses to financial institutions when needed.

- Handle customer billing inquiries, cancellations, and delinquent account matters with professionalism and attention to detail.

- Update records and complete corrections within billing systems and related work tools to maintain accurate account status.

- Support process improvement efforts by identifying recurring issues and recommending ways to simplify billing-related tasks.

- Communicate progress, findings, and issue status clearly to stakeholders to keep billing activities moving forward.

- Maintain productive vendor relationships and stay aligned with accepted billing practices and compliance expectations.

If interested, please apply and then call .

Requirements

- Experience supporting billing, invoicing, collections, or accounts receivable functions in a fast-paced business setting.

- Strong analytical skills with the ability to investigate discrepancies, identify root causes, and resolve billing issues accurately.

- Proficiency in Microsoft Excel and confidence working within billing systems and financial data records.

- Knowledge of billing statements, payment processing, account reconciliation, and general accounting controls.

- Ability to manage multiple priorities independently while also collaborating effectively with team members.

- Clear written and verbal communication skills for responding to customers, vendors, and internal business partners.

- High attention to detail and sound judgment when handling sensitive financial transactions and exception workflows.

Must be willing to complete a drug and background to be considered!!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .