Training Administrator - FSD

** SUMMARY** :

This position edits, audits, and updates training, focusing on contract compliance and providing the highest-quality training products for security personnel servicing contracts supported by the Federal Services Division (FSD). It is supervised by and reports to the Assistant Director of Training, Federal Services Division.  
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* * This position is an onsite position located at the corporate office in Chattanooga, TN
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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

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* + Implement and deploy eLearning content based on the current and future needs of any FSD contracts.

+ Update Walden Security training forms as necessary, and design and modify required training documentation (e.g., checklists, sign-in sheets, forms, etc.) to ensure they are up-to-date.

+ Collaborate with Training Instructors to modify and update content and lesson plans as requested by the U.S. Marshals Service or other FPS contracts to meet Federal contract requirements.

+ Coordinate the day-to-day functioning of the LMS regarding FSD requirements.

+ Review, prepare, and assist in updating training and LMS content before the start of the Fiscal Year.

+ Maintain accurate records of training activities, attendance, and employee development progress using the LMS software system.

+ Generate Training reports, such as completions and certifications, based on courses.

+ Troubleshoot any training issues involving the LMS reported via end users or other sources.

+ Guide contract managers and intermediate supervisors on completing required training forms.

+ Process new hires

+ Update spreadsheets with new hires, LOA, FMLA, terminations, transfers, etc.

+ General training/administrative support to assigned contracts/circuits (to include email, phone calls, etc.) LMS data entry and support

+ Receive, review, and audit training schedules

+ Regulate, check, and confirm all Training Instructors are certified during documentation review/submit requests for training instructor approval to the Field Training Manager

+ Documentation audit/processing/entry for Phase I, Phase II, Annual training, Initial FAQ, and Annual FAQ.

+ Transfer FAQ documentation, audit/processing/entry

+ Remedial Training documentation audit/processing/entry

+ Conduct Monthly Activity Report reviews

+ Utilize SharePoint to release updated training materials to Intermediate Supervisors

+ Support the FSD Training Department in annually shipping weapons and ammo.

+ Support the FSD Training Academy operations (e.g. LMS, classroom maintenance, testing, etc.)

+ Performs all other duties as assigned by the Assistant Director of Training.

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* COMPETENCY:

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* To perform the job successfully, an individual should demonstrate the following competencies (minimum of
5):

+ Design - Generates creative solutions;
Translates concepts and information into images;
Uses feedback to modify designs;
Applies design principles;
Demonstrates attention to detail.

+ Problem Solving - Identifies and resolves problems promptly;
Gathers and analyzes information skillfully;
Develops alternative solutions;
Works well in group problem-solving situations;
Uses reason even when dealing with emotional topics.

+ Project Management - Develops project plans;
Coordinates projects;
Communicates changes and progress;
Completes projects on time and budget;
Manages project team activities.

+ Technical Skills - Assesses own strengths and weaknesses;
Pursues training and development opportunities;
Strives to continuously build knowledge and skills;
Shares expertise with others.

+ Interpersonal Skills - Focuses on solving conflict, not blaming;
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things.

+ Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.

+ Written Communication - Writes clearly and informatively;
Edits work for spelling and grammar;
Varies writing style to meet needs;
Presents numerical data effectively;
Able to read and interpret written information.

+ Teamwork - Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Puts the success of the team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.

+ Organizational Support - Follows policies and procedures;
Completes administrative tasks correctly and on time; supports organization's goals and values;
Benefits organization through outside activities;
Supports affirmative action and respects diversity.

+ Strategic Thinking - develops strategies to achieve organizational goals; understands organization's strengths & weaknesses. Displays willingness to make decisions; exhibits sound and accurate judgment;
Adapts strategy to changing…