Operations and Administrative Manager

Overview

Associated General Contractors (AGC) East Tennessee is seeking a highly organized and proactive Operations & Administrative Coordinator to support daily operations, member engagement, and program execution. This role serves as the operational backbone of the organization—ensuring smooth internal processes, strong member communication, and effective coordination across events, facilities, and programs.

The ideal candidate thrives in a fast-paced environment, is detail-oriented, and takes ownership of tasks from start to finish.

Type:
Full Time

Location:

Construction Career Center, Chattanooga, TN

Reports To:

CEO and the Director of Workforce Development

Operations & Administrative Support

Provide day-to-day administrative support across the organization

Manage calendars, logistics, and internal coordination

Support board and committee meetings (agendas, materials, follow-ups)

Manage and update the digital plan room (approximately 2 hours daily)

Ensure accuracy, timeliness, and accessibility for members

Coordinate with members and contractors regarding postings

Member Database & CRM (Growth Zone)

Maintain and update member records in Growth Zone

Ensure data accuracy and segmentation

Support reporting and targeted communications

Conduct outreach to members regarding:

• Upcoming events
• Programs and opportunities

Support efforts to increase attendance and engagement

Maintain and update membership directories

Event Support

Assist with planning and execution of events, including:

Registration management

Work closely with the Director of Marketing on event execution

Coordinate day-to-day facility needs:

Scheduling

Supplies

General upkeep

Ensure the space is prepared for classes, events, and meetings

Provide support to leadership and directors on special initiatives

Assist with cross-functional projects as needed

2–5 years of administrative, operations, or coordination experience

Strong organizational and multitasking skills

Experience with CRM systems (Growth Zone or similar preferred)

Proficiency in Microsoft Office / Google Workspace

Strong communication and follow-through